Consumer rights
Right of Withdrawal
As a consumer in the EU, you may have a right to withdraw from certain contracts. This page explains how it applies to our service.
The cooling-off period
EU consumer law generally provides a 14-day cooling-off period for distance contracts. Important: for digital services that begin immediately with your express consent, this right can end once the service has started.
How to withdraw
If a right of withdrawal applies to your order, contact us at [email protected] or +212 781 768 546 with your order details and we will guide you through the process.
Related policies
Please also see our Refund Policy and Terms of Service, which set out additional details about cancellations and your rights.
Questions about this policy? Email [email protected] or message us on WhatsApp at +212 781 768 546.
This document is provided for general information and should be reviewed by a qualified professional for your jurisdiction.